Terms and Conditions
ABN: 96 762 143 615
Monday-Friday
Minimum order $150 ex gst+ delivery
Delivery fees vary depending on location from Meadowbrook
After 3pm surcharges apply
Delivery available for all orders over $100 ex gst.& delivery
For orders less than $150 ex gst pick up is required from
Meadowbrook.
Saturday
On request
Sunday
On request
Weekend & Public Holiday Surcharge
Saturday 10% of total order
Sunday and Public Holiday 15% of total order
Ordering Terms
All corporate catering arrives in eco friendly boxes.
Most dietary requirements can be catered for however not assumed and only added if communicated at time of ordering.
Dietary will be packaged separately and clearly labelled on request only.
Order Cancellation
50% deposit is required in order to secure your catering order and is non refundable. If your order is cancelled within 7 days prior to your event date an instore credit may be issued depending on circumstances.
Refunds
50% deposit is required to secure your catering order and is non refundable. An instore credit may be issued on a case by case basis. Once your order has been made, delivered and accepted, we do not offer refunds.
Payment Options
Blackout accept payment via our Flex Catering invoice system, EFT, or Eftpos payment over the phone however surcharges apply. Cheques will not be accepted.
Invoices are issued via email requiring 50% deposit to secure booking and the remainder paid within 7 days prior to event date.
Please note that full payment must be made prior to your order being sent to the kitchen.
Delivery Times
Warm food may arrive up to 15 minutes prior to delivery time.
Cold food may arrive up to 60 minutes prior to delivery time.
Equipment
Any equipment used for your order will be collected the next business day and will be subject to additional fees.
Any breakages or loss of equipment will incur an additional replacement fee.
ENQUIRIES AND ORDERS
0421 636 261
Office Hours 7am-3pm Monday- Friday ex Public Holidays
