Terms and Conditions
ABN: 96 762 143 615
Monday-Friday
Minimum order $50 + gst+ delivery Delivery fees vary depending on location After 4pm surcharges apply
Weekends
Minimum order $450 + gst + delivery Delivery fees vary on location
Same Day Catering
Minimum order $50 + gst + delivery Surcharge $20 Delivery fees vary depending on location
Ordering Terms
All corporate catering arrives in eco friendly boxes.
Platters can be arranged for an additional charge.
All dietary requirements can be catered for however not assumed and only added if communicated at time of ordering. Dietary will be packaged separately and clearly labelled on request only.
Prices are for food only unless specified, additional charges for chef, wait staff and equipment.
Order Cancellation
50% deposit is required in order to secure your catering order and is always non refundable. If your order is cancelled within 7 days prior to your event date an instore credit may be issued depending on circumstances.
Refunds
50% deposit is required to secure your catering order and is always non refundable. An instore credit may be issued on a case by case basis. Once your order has be delivered and accepted, we do not offer refunds
Payment Options
Blackout accept payment via EFT, Stripe and PayPal. Cheques will not be accepted.
Invoices are issued via email requiring 50% deposit to secure booking and the remainder paid within 7 days prior to event date.
Delivery Times
Warm food may arrive up to 15 minutes prior to delivery time.
Cold food may arrive up to 60 minutes prior to delivery time.
Platters and Equipment
Platters and equipment will be collected the next business day and may incur a second pick up fee.
Any breakages or loss of equipment will incur an additional replacement fee.
Flowers and decorations are supplied by Blackout and remain the property of Blackout. These items are not to be taken home or distributed amongst others.
Contact
Contact us today to place your order, customise your event and all general enquiries
ENQUIRIES AND ORDERS
[email protected]
0421 636 261
SARAH—OWNER
[email protected]
0422 235 457
